FAQ Help Center
Frequently Asked Questions have been answered below. If your question has not been answered, Feel free to contact us.
Frequently Asked Questions
The shipment may vary according to where you live. You will receive a statement when your order has been placed. Most people can expect a 3-14 days product arrival time.
Please note that we have a no-refund policy for all our products and services. This policy reflects the digital nature of our offerings and the substantial resources invested in developing and delivering high-quality content.
We accept payments online using Visa and MasterCard credit/debit cards. We also provide PayPal payment services ( or any other agreed currency from our payment portals )
Markateus LLC will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Wyoming and the US.
You can cancel our Digital Marketing plans and memberships at any time through email and verification. Cancellation and Replacement may vary for online products purchased through our supported e-commerce stores and will follow the policy of the suppliers.
You can reach out to our e-mail ( markateus@gmail.com) or Instagram: @markateus
Can’t find an answer?
Reach out to us with this contact form. Our team should respond swiftly!
Returns & Exchanges
Please note that we have a no-refund policy for most of our products and services. This policy reflects the digital nature of our offerings and the substantial resources invested in developing and delivering high-quality content. Please contact our team for a refund of physical products.
Products, on which orders have been confirmed, will be officialized and cannot be exchanged. The order might be able to cancel if our supplier hasn’t finalized the process by the contact time. Please contact our support lines in case of cancellation requests.
We conduct business online. Most of our products are digital, and physical products ordered from our website will be shipped to the filled location.
A refund might be possible for physical items. However, the refund and cancellation policy varies from product to product. If you have a similar issue, Please contact our support team.
We most likely do not have a retailer in your country due to our online structure. However, if you are interested in purchasing a product through our website, You certainly can!
Yes.
Contact our support team for an initiation form or request.
Returning physically might not be possible currently due to Markateus LLC not conducting business physically yet.
Shipping & Recent Orders
Your shipping method might vary according to where you live.
In most cases, You certainly can!
The shipment may vary according to where you live. You will receive a statement when your order has been placed. Most people can expect a 3-14 days product arrival time.
A business day is a unit of time measure that typically refers to any day in which normal business operations are conducted.
You will be notified by your preferred contact when the product arrives.
The tracking number not updating might be caused by different factors. Which might include some issues with transportation and so on. You will be notified if some major problems have occurred.